No fee unless we win • Serving Florida since 1997
Scott Marshall Injury Attorneys

Worried Your Loved One Was Harmed And Need A Florida Nursing Home Abuse Lawyer?
Trust Your Instinct, And Let Us Find The Truth.

You placed someone you love in a facility because you trusted it to keep them safe. When you start to suspect that trust was broken, the feeling is sickening: worry, guilt, and anger all at once. Please know two things. First, if something feels wrong, it very often is. Second, none of this is your fault. Our Florida nursing home abuse lawyers investigate quietly and thoroughly, uncover what really happened, and hold the facility accountable, so your family gets answers and your loved one gets protection.

Small changes can be the first sign of a bigger problem

The Signs That Something May Be Wrong.

Abuse and neglect are not always obvious, and vulnerable residents often cannot or will not speak up. These are some of the warning signs families notice.

01

Bedsores, Hygiene And Basic Care Problems

Bedsores, poor hygiene, dehydration or malnutrition can point to missed care, inadequate attention or serious neglect.

02

Unexplained Injuries Or Repeated Falls

Bruises, cuts, fractures or a pattern of falls without a clear explanation deserve careful investigation.

03

Weight Loss, Health Decline Or Medication Problems

Sudden weight loss, unexplained decline, medication errors or a resident being left over-sedated can all be warning signs.

04

Fear, Withdrawal Or Unsafe Conditions

Fearfulness around certain staff, mood changes, unsanitary conditions or a facility that appears chronically short-staffed should not be ignored.

If you are seeing any of these, you are right to ask questions. We can help you get real answers rather than reassurances.

Harm can be active, or it can come from care that never happened

Abuse And Neglect
Both Cause Harm.

Harm in a care setting takes different forms. It can be active abuse, whether physical, emotional or financial, or it can be neglect, where a resident is simply not given the care, food, hygiene or attention they need. Neglect is often rooted in understaffing and cost-cutting by the facility, and it can be just as dangerous as abuse. Whichever it is, Florida law gives residents the right to be safe and properly cared for, and gives your family the right to hold a facility accountable when it fails.

01
Physical Abuse

Hitting, rough handling, unnecessary restraint or other physical mistreatment can cause serious injury to a vulnerable resident.

02
Emotional Abuse

Threats, humiliation, intimidation, isolation or other emotional mistreatment can be deeply damaging even when there is no visible wound.

03
Financial Abuse

Taking money, pressuring a resident, misusing accounts or exploiting vulnerability can be a form of nursing home abuse.

04
Neglect And Understaffing

When residents do not receive adequate food, hygiene, medication, supervision or attention, the result can be just as dangerous as active abuse.

The facility broke the trust, not your family

Putting Your Trust In A Facility
Was Not A Mistake.

Families carry a heavy guilt when they suspect a nursing home has let their loved one down, as if they should have known. You could not have known, and you did the loving thing by trusting professionals to provide care you could not give around the clock. The failure is theirs, not yours. Our role is to lift the investigating and the fighting off your shoulders, treat your loved one with the dignity they deserve, and make sure the people responsible answer for it.

Your loved one deserves dignity, safety and proper care.

We investigate the facts without treating the resident as a file or the family as an inconvenience.

Protect your loved one first, then protect the evidence

What To Do If You Suspect Abuse Or Neglect.

If you believe your loved one is in immediate danger, act on that first and get them to safety and medical care. Beyond that, a few steps help protect them and any claim.

01

Get Them Safe And Get Medical Care.

If there is immediate danger, prioritize safety. Make sure injuries, dehydration, infection or other health concerns receive proper medical attention.

02

Document What You See.

Keep dates, photographs of injuries or conditions, and written notes of what staff tell you and what changes you observe.

03

Keep Medical And Care Records.

Preserve treatment records, medication information, hospital records and anything else that may help establish what happened.

04

Report Serious Concerns And Talk To Us.

You can report concerns to the state authorities that oversee care facilities. Then speak to us so we can preserve evidence before it disappears.

You do not need to have every answer before you call.

A concern, a pattern or something that simply does not feel right is enough for us to start asking the right questions.

Focused representation by design

You Deserve A Lawyer Who Treats Your Case Like It Matters.

We are a boutique firm on purpose. Fewer clients, closer attention, and the same attorneys on your case from the first call to the last. You will not be handed to a case manager or left wondering what is happening, and it costs you nothing to find out where you stand, because you pay no fee unless we win. For our clients, that is the difference between feeling like a file number and feeling genuinely cared for.

What that means for you

Direct, focused representation from start to finish.

Your case stays close to the attorneys responsible for the evidence, experts, facility and insurer communications and litigation strategy.

Right Experts

Technical support where the case requires it

Same attorneys

From the first call to the last

Clear updates

No wondering what is happening

No fee unless we win

Nothing up front to get help
Accountability matters beyond the financial recovery

What A Claim Can Recover,
And Why It Matters.

A claim is not only about compensation, it is about accountability and preventing the same harm to another family. Where a facility is responsible, a claim can seek recovery for the losses the abuse or neglect caused.

01

Medical Costs

Treatment for injuries, infections, dehydration, malnutrition or other harm caused or worsened by poor care.

02

Pain And Suffering

The physical pain, fear, distress and loss of dignity your loved one endured because of the abuse or neglect.

03

Moving To Safe Care

The additional cost of relocating your loved one and arranging safer care after the facility failed them.

04

Wrongful Death

In the most serious cases, where abuse or neglect contributed to a death, we help families pursue justice through a wrongful death claim.

Focused legal advocacy

How Can Florida Nursing Home Abuse
Lawyers Help?

The legal team investigates the facility, preserves the records and works to uncover what happened so your loved one can be protected and your family can get real answers.

Preserve Facility Records

Act early to secure incident reports, care records, medication logs, staffing information and other documents controlled by the facility.

Review The Medical Evidence

Compare injuries, diagnoses, treatment and health changes against the care the resident was supposed to receive.

Investigate Staffing And Supervision

Look at whether understaffing, poor training, missed supervision or unsafe facility practices contributed to the harm.

Identify Abuse Or Neglect Patterns

Examine prior incidents, complaints, repeated falls, medication issues and other evidence that may show a wider pattern.

Handle The Facility And Insurer

Take over communications so your family is not pressured into accepting explanations or signing anything before the facts are known.

Hold The Responsible Parties Accountable

Build the case around what the facility did, what it failed to do and the full harm caused to your loved one and family.

The facility controls much of the evidence at the beginning

Facilities Protect Themselves.
We Protect Your Family.

When concerns are raised, care facilities and their insurers often close ranks, control the records, and aim to resolve things quietly and cheaply before a family understands the full picture. Please do not accept explanations or sign anything before you have advice. We know how to obtain records, preserve evidence, and cut through a facility’s version to find what actually happened.

01

Staffing Levels

Schedules and staffing records can help show whether the facility had enough trained people to provide proper supervision and care.

02

Care Plans And Daily Records

The resident’s care plan and daily records can reveal missed care, unexplained changes or gaps between what was required and what was done.

03

Medication Records

Medication logs can help identify missed doses, incorrect medication, over-sedation or other potentially dangerous errors.

04

Falls And Incident Reports

Internal reports may reveal earlier falls, unexplained injuries, recurring hazards or events the family was never fully told about.

05

Health Changes And Medical Evidence

Medical records can help connect bedsores, fractures, dehydration, weight loss or infection to failures in care.

06

Complaints And Prior Problems

Earlier complaints, regulatory concerns or repeated incidents can help establish whether the facility already knew there was a problem.

Records And Evidence We May Review

Families rarely have all of the proof when they first call. That is normal. Much of the evidence sits inside the facility, and obtaining it is part of the investigation.

Medical and hospital records
Facility care plans
Medication administration records
Staffing schedules
Incident and fall reports
Photographs of injuries or conditions
Witness and family observations
Internal communications
Prior complaints or regulatory records
Expert review of the resident's care

Records can change, memories fade and the facility may control the first version of events. Preserving the evidence early can make a major difference.

Scott Marshall

FOUNDER AND FLORIDA PERSONAL INJURY ATTORNEY
Meet the attorney behind the firm

Three decades of experience
fighting your corner.

Scott Marshall founded this firm in 1997 on a simple belief: to serve people well, you have to know them. Nearly three decades and hundreds of clients later, that has not changed. Scott is a trial lawyer who is not afraid to take a case the distance, AV Preeminent rated by his peers and a member of the Million Dollar Advocates Forum, a group reserved for attorneys who have won multi-million dollar results.

He speaks English, Spanish, French and Swedish, so more Floridians can tell their story in their own words and be truly understood. When you work with this firm, that experience is the standard behind your case.

AV

AV Preeminent Rated

Peer recognition for professional ability and ethical standards.

30+

Years of Practice

Experience built through complex injury, wrongful death and workers’ compensation matters.

4

Languages spoken

English, Spanish, French and Swedish.

Real questions. Direct answers.

Questions Families
Ask Us.

These answers are a starting point. A confidential conversation lets us understand what you are seeing and explain what can be done next.

What should I do if I suspect nursing home abuse?

Make sure your loved one is safe and cared for, document what you are seeing, and report serious concerns to the authorities. Then speak to us, so evidence can be preserved before it is lost.
Through records, medical evidence, staffing information and expert review. Families rarely have all of this, which is exactly why we investigate and obtain it for you.
That is common, and it does not stop a case. The physical evidence, medical records and facility documents often tell the story. We know where to look.
Nothing up front, and no fee unless we recover for you. The first conversation is free and completely confidential.
YOUR FIRST CONVERSATION IS FREE

If Something Feels Wrong,
Talk To Us.

You do not need proof to pick up the phone, only a worry that will not settle. Tell us what you are seeing and we will listen carefully, explain your options, and, if needed, investigate what has really been happening. There is no pressure and no cost to talk, and no fee unless we recover for your family. Your loved one deserves safety and dignity, and you deserve the truth.

Free

CONFIDENTIAL CASE REVIEW

Direct

Attorney involvement

No fee

Unless we recover
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